For more than 20 years, M2-Automation has been building precision dispensing systems: our instruments dispense droplets from picoliter to microliter volumes for diagnostics, life science and industry. From Berlin, we supply customers all over the world.
Our sales team consists of two people who spend a lot of time on the road, visiting customers, attending trade fairs and running demos. They do the selling. What we're missing is the person in inside sales: you make sure conversations turn into quotes, quotes into meetings, and meetings into orders. And you keep things running smoothly for our COO.
Your tasks in inside sales (approx. 70 %)
- Quotes and NDAs: You prepare them, send them out once approved and follow up.
- CRM: You maintain leads, contacts, status updates and follow-ups, and remind us when something is slipping.
- Scheduling: You organize customer meetings, calls and instrument demos and coordinate them with customers worldwide.
- First point of contact: You answer customer inquiries by email and phone, in German and English, and forward technical questions to the right person.
- Trade fairs: Before trade fairs such as MEDICA, you set up meetings with customers and leads, and afterwards you make sure every contact is followed up.
- Everything else that would otherwise get left behind: shipping documents, compiling materials, gathering information.
Your tasks as Assistant to the COO (approx. 30 %)
- You manage our COO's calendar, travel and correspondence.
- You organize projects and teams and help steer priorities.
- You take care of organizational matters that aren't part of sales but still need to get done.
- You think ahead, pre-sort and prepare decisions so they can be made quickly.
What you bring
- Fluent German and good English – you communicate with customers from all over the world.
- A friendly, reliable manner, even when you need to follow up.
- Organizational talent and the drive to see things through.
- Initiative: you see what needs to be done and don't wait to be told.
- An affinity for technology and confidence with email, office software and online tools. Experience with a CRM is a plus.
- No hesitation about giving two very busy salespeople a friendly nudge.
You don't need any specific qualification. Career changers from hospitality, events, gastronomy, office work or university are explicitly welcome. Experience in inside sales is a plus, not a must.
What we offer
- Real responsibility from day one and a direct line to management – here you help make decisions instead of just working through tasks.
- Thorough onboarding by sales and the COO, including an introduction to our instruments.
- Insight into high-tech “Made in Germany” used worldwide in diagnostics and research.
- A growing company with a strong reputation in the market, flat hierarchies and short decision paths.
How to apply
Send us your CV – we don't need a traditional cover letter. Feel free to let us know your earliest possible start date and your salary expectations.
Contact: Sylke Dangelat, Email address obfuscated. Please activate Javascript.
Published on 04/11/2026
